I had a great value for my money at this hotel. The rooms were amazing, spacious, and well-designed. The location was perfect for shopping and family leisure. The staff was friendly and very helpful throughout my stay.

The breakfast option could be improved with a wider variety of choices.

The apartment was luxurious adjacent to Surabaya, the biggest malls in Surabaya, an in house restaurant, that's what we were expecting. The setting was favourable. Overall experience was really nice.

It has everything you need, impressive room with a bath tub. The apartment is comfy and brilliant, in front of shopping center.

The rooms were clean and well-equipped with everything we needed. The breakfast buffet was delicious and had a wide variety of options. The staff was helpful and provided quick service. The location was convenient, with easy access to a nearby mall and many restaurants. I highly recommend this hotel for a comfortable and enjoyable stay.

Location was right by Juanda airport approx. 20 km. Apartment with free parking.

The location was perfect, with a super mall just a short walk away, making it easy to buy food and shop. The room was spacious and clean, with a comfortable bed and a well-equipped kitchen. The staff were friendly and provided excellent service. We enjoyed a delicious breakfast at the in-house restaurant. The view from our room was breathtaking. we had a fantastic experience.

The only downside was the lack of a parking lot card, which caused some inconvenience when trying to leave the parking lot.

Convenient location near multiple malls and restaurants. Comfy rooms with complete facilities. Helpful and friendly staff. Good breakfast selection.

Conveniently located opposite a mall. Spacious and comfortable rooms, perfect for longer stays. English-speaking staff are friendly and helpful. Great amenities including a washing machine and kitchen facilities. Kids will love the water playground.

Comfortable rooms, great size for long stay. Staff spoke English and were easy to communicate with. Washing machine, dryer, and kitchen amenities provided. Children enjoyed water playground. Convenient location across from mall.

Stayed at this hotel during our Christmas holiday and absolutely loved it! The room was clean and spacious, and we really appreciated having a kitchen set and toiletries included. The location was great, just a short walk across the road to the mall. The swimming pool was also a highlight, large and clean. We enjoyed spending time there. a fantastic experience.

There were a couple of minor issues during our stay. the pillows were too thick and not very comfortable.

The location was perfect, with plenty of dining options nearby. The staff was professional and friendly, making me feel right at home. The apartment was modern and stylish, and the breakfast offered a delicious variety. Despite minor aesthetic issues and a few maintenance needs, it was overall a terrific experience. The amenities in the apartment were practical and convenient, and there was plenty of space to relax. The strong wifi was a bonus. I would definitely recommend staying here!

I recently stayed at Ascott for a staycation and it was perfect! The room was spacious and had a kitchenette and bathtub, which was a great bonus. The hotel is conveniently located right across the largest shopping center in town. The room was spotlessly clean and the bed was very comfortable. The staff were friendly and the parking lot was easily accessible. a perfect place for a relaxing getaway.

Would recommend this hotel.

ascott exceeded my expectations this holiday. perfect location, opposite the biggest shopping center in town. clean, comfortable room with kitchenette and bath tub. friendly staff, easy parking. ideal for staycation.

Missed the sauna at the gym.

had a fantastic stay at a Surabaya hotel. Very friendly staff and spacious, comfortable rooms with great amenities. Convenient location across from a big mall. Loved the kitchenette and bathtub. Will definitely stay here again when in Surabaya!

My stay at this apart-hotel was fantastic! The location was great, right in front of a huge shopping complex where I could easily find everything I needed. The room was spacious and clean, with a comfortable and big bed. The hotel facilities were top-notch, including a washing machine and stovetop that allowed me to cook meals for my baby. The staff were friendly and spoke good English, making communication easy. Additionally, the hotel provided free parking and the security was excellent. The hotel's proximity to the airport was also a plus, making transportation convenient.

Nothing not too like.